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The Closson Labs journal

Field notes

How we’re building, what we’re learning, and why industry knowledge belongs at the center of software development.

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Inside the build

Two foundations behind the products we’re developing

More field notes

Products, partnerships, and the economics of software

Find the workflow your software is missing

Start with the workarounds, handoffs, and exceptions your team already understands. They can reveal the difference between a configuration problem, a custom tool, and a product opportunity.

What a design partnership should give you

Real influence on the product, direct access to its engineers, and early use of working software. How your industry knowledge becomes part of the build.

When the missing piece is technical leadership

How to distinguish a need for direction from a need for engineering capacity, and what a useful fractional CTO engagement should help a team decide.

Price the company. Charge for useful work

Why our planned platform model combines a company base fee, unlimited users, and a shared usage allowance for hosting and intelligence.